Facility Closures and
UPDATED MARCH 31
All park district facilities are closed, and all programs & events are cancelled through April 30.
The Administration and the Business Department are working as needed, in order to maintain the most critical functions of the district. Phones will not be answered, but you can leave a message.
We appreciate your patience as we respond to your questions.
Many of our staff are now working remotely in order to be prepared for reopening.
For the near future:
Due to COVID-19 and Governor Pritzker’s Stay at Home order, our offices are closed through April 30, 2020. Once the Stay at Home order is lifted, our goal is to resume all business functions. The park district is currently planning for all summer activities to run as scheduled. We will notify participants of any summer program cancellations as they occur, and process refunds at that time. We are working on options for processing camp installment billing requests in the event the closure is extended. Thank you for your patience and understanding.
All spring and summer programs and events are being reviewed on a daily basis, as we receive updates from the CDC and State of Illinois.
WE’RE NOW HIRING SEASONAL STAFF
Our Recreation staff is busy planning for when we open, preparing lots of great summer programs & events. While we are closed for now, we are hiring for summer! We anticipate needing plenty of part-time staff for camps and pools. If members of your family will need jobs, we have them. Click Here and search through the more than 3 dozen listings. All applications are taken online.
ABOUT CANCELLATIONS, EFT PAYMENTS, AND REFUNDS
If you have a question about our policies during this shutdown, please email Info@DPParks.org
To our Fitness Center and Health Club Members: We understand that closing our facilities means you are unable to enjoy your memberships. We are NOT processing any EFT payments while we are closed. If you have prepaid for a membership, we will automatically extend your membership for all of the weeks we are closed.
To our Creative Corners, School of Dance, and Artistry in Motion families: We are NOT processing any EFT payments while we are closed.
To our Golf Center Members: If you have prepaid for the Course and Short Game Membership, we will automatically extend your membership for all of the weeks we are closed. If you have the All You Can Hit Membership we are NOT processing any EFT payments while we are closed. If you have a Bonus Certificate from our Holiday Promotion, the expiration date has been extended from March 31 to June 30, 2020.
NOTE: Any EFT payments that were processed prior to our initiating the stop order will be AUTOMATICALLY refunded. Look for the refund on your credit card or bank statement.
Rentals and Parties: If your facility rental or party was scheduled to take place during the weeks we are closed, we will refund the entire cost or try to reschedule your event.
For all events that were scheduled to take place during the closure, refunds will be issued AUTOMATICALLY. You DO NOT need to request a refund.
We are making every effort to provide timely refunds to participants of the programs and events that have been cancelled. We greatly appreciate your patience.
If you have any questions regarding our refund policy, please email us at News@DPParks.org
All of us at the park district hope that you and your family stay safe and healthy, and we look forward to seeing you again soon.
MARCH 20 STAY AT HOME ORDER
These sections of the Illinois Stay at Home Order address our most frequently answered questions.
What about my pet?
You are allowed to walk your dog and seek medical care for your pet should they require it. Be sure to practice social distancing while out on walks, maintaining at least 6 feet from other neighbors and their pets.
Does the Stay at Home order mean I can’t take my kids to the park?
State parks will be closed during the Stay at Home order.
Families will still be able to go outside, including to local parks and outdoor spaces that remain open, and take a walk, run, or bike ride but should continue to practice social distancing by remaining 6 feet away from other people. Playgrounds are closed because they pose a high risk of increasing transmission.
Does the Stay at Home order mean I can’t take my kids to the park?
DES PLAINES UPDATE: Because groups have not been social distancing in our Des Plaines parks (staying 6 feet away from other people), we have instituted more measures to keep people safe. The most effective way to control the spread of COVID-19 is the Stay at Home. When you are out in any park, please follow the social distancing guidelines recommended by the CDC and our state health department.
What is the difference between the Stay at Home order and social distancing?
Social distancing is an important first step in preventing the spread of a disease like COVID-19 that allows people to go about their daily activities while taking extra health and safety precautions. The Stay at Home order requires people to remain in their homes unless they have an essential job or are doing an essential task like going to the grocery store or walking a pet.
Can I leave home to exercise?
Yes. Outdoor exercise like running or taking a walk is perfectly acceptable; however, exercise gyms, fitness centers and associated facilities will be closed to reduce the spread of coronavirus. While exercising outside, you should still practice social distancing by running or walking at least six feet away from other people.
Because what is known about COVID-19 and the coronavirus is updated frequently, here are some resources where you can get the latest information.
State of Illinois COVID-19 — March 20 Stay at Home Order FAQ website
World Health Organization (WHO) website
Center for Disease Control (CDC) website
City of Chicago website
Cook County Public Health website
DuPage County Public Health website
City of Des Plaines Emergency Declaration
City of Des Plaines Updates
Posted March 13, 2020
In light of the recent developments regarding COVID-19 virus, the Des Plaines Park District is making the prudent decision to close Prairie Lakes Community Center and Administrative & Leisure Center, along with all recreation programs beginning Saturday March 14, 2020 until further notice. We anticipate, at the present time, program cancellations and facility closures will be in place through Friday, March 27, 2020. However, we will re-evaluate on Thursday, March 26, 2020 based on the status of the virus.
There are no known cases of Cornovirus in the Park District and staff will be doing a deep clean of our facilities.
If you or a family member is registered for a current program, a program supervisor will be in contact with you in the near future regarding program make-ups or refunds.
Customer service staff will be available via phone at 847-391-5700 during regular customer service hours, Monday-Friday 8:30 a.m.-5:00 p.m. You can also e-mail us at firstname.lastname@example.org
We will keep you updated as events unfold. Thank you for your patience and understanding as we continue to address the Coronavirus issue.
Actions you can take to help prevent the spread of the virus:
· Stay home if you are sick.
· Cover your coughs and sneezes with a tissue or your sleeve.
· Avoid touching your eyes, nose, and mouth with unwashed hands.
· Wash your hands often with soap and water.
· Use alcohol based hand sanitizer that contains at least 60-95% alcohol if washing your hands with soap and water is not an option.